Cube Cyber https://cubecyber.com Your Online Security Experts Mon, 08 Dec 2025 03:21:58 +0000 en-US hourly 1 https://wordpress.org/?v=6.9 ISO/IEC 42001 FAQ: Building Trust and Governance in Artificial Intelligence https://cubecyber.com/iso42001-faq/ https://cubecyber.com/iso42001-faq/#respond Mon, 08 Dec 2025 22:21:41 +0000 https://cubecyber.com/?p=4525

What is ISO/IEC 42001 and why does it matter? How Artificial Intelligence (AI) is changing governance and risk.


Summary

Artificial Intelligence is transforming how organisations operate, but without effective governance, it also introduces new dimensions of risk. The ISO/IEC 42001:2023 standard is the world’s first international framework for AI Management Systems (AIMS), designed to ensure that AI is used safely, transparently, and in alignment with business and regulatory expectations.


This FAQ explains everything leaders need to know about ISO 42001: what it covers and how it differs from other frameworks like ISO 27001 and NIST, why it’s becoming a benchmark for responsible AI usage. Who should adopt it, the business benefits it delivers, and how Cube Cyber’s certified ISO 42001 auditors and implementers can help you to design, integrate, and operationalise AI governance frameworks that build trust and accountability.


Whether you’re exploring readiness, certification, or practical implementation, this guide will help you understand how ISO 42001 can turn AI governance from a compliance obligation into a competitive advantage.


Introduction

Artificial Intelligence (AI) is transforming how organisations operate, compete, and make decisions. From automation to analytics, AI is now central to how we deliver services, manage risk, and create value.


But with innovation comes new dimensions of risk. Unmonitored AI usage, data leakage, and opaque decision-making can expose organisations to compliance breaches, reputational harm, and regulatory scrutiny. As governments around the world, including Australia, move toward new AI and privacy legislation, responsible governance is becoming a business imperative.


The ISO/IEC 42001:2023 standard marks a turning point. As the world’s first international standard for Artificial Intelligence Management Systems (AIMS), it provides a structured framework for responsible AI governance, helping organisations ensure that AI systems are transparent, accountable, and aligned with both business objectives and regulatory expectations.


At Cube Cyber, we have invested early in building in-house expertise in ISO 42001 certification and implementation. Our consultants are ISO 42001 Lead Auditors and Implementers, working with organisations to design, integrate, and operationalise AI governance frameworks that align innovation with compliance and trust.

1. What is ISO/IEC 42001?

ISO/IEC 42001 is the world’s first international standard dedicated to AI governance. It defines how organisations should establish, implement, and continually improve an AI Management System (AIMS) to ensure AI is used safely, responsibly, and transparently throughout its lifecycle.


It provides a globally recognised structure to help organisations manage AI risk, uphold ethical standards, and demonstrate responsible AI use to customers, regulators, and investors.

2. Why does ISO 42001 matter for organisations?

AI innovation is outpacing regulation in most regions. ISO 42001 offers organisations a globally recognised governance model to manage AI-related risks and build trust, not just to comply, but to enable responsible growth, resilience, and market confidence.

The standard helps organisations:

  • Establish consistent oversight and accountability for AI.
  • Mitigate ethical, operational, and compliance risks.
  • Build transparency and trust with stakeholders.
  • Demonstrate proactive governance ahead of emerging legislation, including frameworks under development in Australia, the EU, and the US.

3. How is ISO 42001 different from existing security or privacy standards?

ISO 42001 complements, rather than replaces, existing frameworks such as ISO 27001 (information security) and privacy regulations like the Australian Privacy Principles (APPs).


While those focus on data protection, ISO 42001 addresses how AI systems are developed, deployed, and monitored, including ethical design, bias management, and accountability.


In practice, it connects AI ethics principles to operational and technical controls, making responsible AI a measurable and auditable discipline.

4. What are the key components of an AI Management System (AIMS)?

An AI Management System (AIMS) is the foundation of ISO/IEC 42001 providing the governance structure to ensure AI innovation happens responsibly, transparently, and with clear accountability.

A strong AIMS typically includes five key components:

  1. Governance and Policy Framework: Defines how AI is used within the organisation and establishes principles such as fairness, accountability, and transparency.
  2. Defined Roles and Accountability: Clarifies ownership and oversight from executive level to technical teams, ensuring AI risk is managed consistently.
  3. Risk and Impact Management: Identifies and mitigates AI-related risks such as bias, data leakage, model drift, or unintended outcomes.
  4. Transparency and Explainability Controls: Ensures AI decisions are traceable, testable, and explainable to regulators, customers, and internal stakeholders.
  5. Continuous Monitoring and Improvement: Reviews, audits, and updates governance practices to stay aligned with technological and regulatory change.

Together, these elements ensure AI systems are ethical, measurable, and aligned with organisational intent, turning responsible AI into a repeatable, auditable business process.

5. Who should consider adopting ISO 42001?

Any organisation using, integrating, or planning to use AI should consider ISO 42001 as part of its governance and risk strategy.

While the standard applies globally, it’s particularly valuable in regions like Australia, the EU, the UK, and the US, where AI legislation, privacy obligations, and ethical guidelines are rapidly evolving.

Organisations that benefit most include those that:

  • Deploy AI tools such as ChatGPT, Copilot, Gemini, or custom ML models.
  • Operate in regulated or high-trust sectors such as financial services, healthcare, critical infrastructure, government, or education.
  • Manage sensitive or large-scale data, influencing decisions or customer outcomes.
  • Have internal ESG or compliance mandates to demonstrate responsible technology use.
  • Bid for contracts or partnerships that increasingly require evidence of AI governance and risk management.

As AI adoption accelerates, regulators and investors expect transparency, accountability, and governance maturity as standard practice.

6. What are the business outcomes of ISO 42001 adoption?

ISO 42001 is more than a compliance framework,  it’s a business enabler. By embedding AI governance into core operations, it helps organisations innovate with confidence and control.

A well-implemented AI Management System enables organisations to:

  • Reduce regulatory and reputational risk through structured oversight.
  • Build trust and credibility with customers, investors, and regulators.
  • Strengthen governance by embedding AI accountability into decision-making.
  • Drive innovation safely and sustainably, with defined boundaries that protect data integrity and ethics.
  • Gain a competitive edge by demonstrating maturity and leadership in responsible AI.

In short, ISO 42001 turns AI governance from a compliance obligation into a strategic advantage,  one that fosters resilience, trust, and sustainable innovation.

7. How does ISO 42001 align with other frameworks like ISO 27001 or NIST?

ISO 42001 aligns closely with established governance standards such as ISO 27001 and the NIST AI Risk Management Framework, as it shares the same principles of continuous improvement, evidence-based management, and risk-driven decision-making.


For organisations already operating under ISO 27001 or NIST, ISO 42001 can be integrated seamlessly, creating a unified governance model that connects cybersecurity, privacy, and AI assurance.

8. How does Cube Cyber support ISO 42001 readiness and implementation?

Cube Cyber helps organisations translate the ISO 42001 standard into a practical, outcome-driven governance framework. Our certified ISO 42001 Lead Auditors, Implementers, and Governance Facilitators work directly with leadership and technical teams to embed responsible-AI practices across the organisation.

We support clients to:

  • Assess AI maturity and readiness: identifying current capabilities, risks, and governance gaps.
  • Define an AI strategy and roadmap: aligning innovation goals with compliance and risk expectations.
  • Design and implement an AI Management System (AIMS): tailored to your business context and fully aligned with ISO 42001 requirements.
  • Integrate AI governance: connecting new controls with existing frameworks such as ISO 27001, NIST, and privacy programs.
  • Prepare for certification and continual improvement: through documentation, audit facilitation, and internal enablement.

This structured approach ensures your organisation moves beyond awareness to a measurable and sustainable model of AI governance.

9. What AI Professional Services does Cube Cyber provide?

Cube Cyber’s AI Professional Services strengthen and extend ISO 42001 governance by helping organisations manage AI risk, visibility, and infrastructure in real time.

Our offerings include:

  • AI Governance & Compliance Advisory: Policy reviews, control mapping, and alignment with ISO 42001, the EU AI Act, and data-protection standards.
  • AI Usage Visibility: Detecting and managing employee use of AI tools such as ChatGPT, Copilot, and Gemini to reduce shadow-AI and data-leakage risks.
  • AI Security Infrastructure: Integrating AI telemetry and monitoring into your SOC or XDR environment to safeguard against misuse, model drift, and API-level threats.
  • AI Risk & Impact Assessments (AIIA): Evaluate AI systems for ethical, operational, and security risk exposure with structured ISO-aligned assessments.
  • AI Policy & Framework Development: Develop organisational AI policies, ethics charters, and operational frameworks to guide responsible AI adoption.
  • Third-Party AI Vendor Risk Assessments: Assess AI tools, APIs, and vendors for governance, security, and regulatory compliance gaps.
  • AI Certification & Audit Readiness: Prepare organisations for ISO/IEC 42001 certification and external assurance audits.
  • Continuous Governance Improvement: Implement maturity models, metrics, and audit cycles for ongoing compliance and performance enhancement.

Together, these services enable leaders to move beyond compliance toward proactive AI resilience,  achieving visibility, control, and assurance across their entire AI ecosystem.

Why partner with Cube Cyber

Cube Cyber brings together certified ISO 42001 Lead Auditors, Implementers, and Governance Facilitators with a strong track record in cybersecurity, compliance, and risk management. Our consultants combine deep technical knowledge with strategic governance expertise to help organisations translate global standards into frameworks that work in practice. Our early investment in ISO 42001 capability means we understand not just what the standard requires, but how to apply it effectively, aligning people, processes, and technology to deliver lasting assurance and future proofed governance models.


We don’t just interpret the standard; we help you operationalise it. That means frameworks that are fit for purpose, integrated, and auditable, built to evolve with your AI journey.

Responsible AI starts with governance. 

Cube Cyber’s ISO 42001 experts can help you build trust, transparency, and control across your AI systems. Book a discovery session with Cube Cyber to design your AI Governance Framework and start your ISO 42001 journey today.

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Resilient by Design: Lessons from the Cube Cyber and Illumio Executive Roundtable https://cubecyber.com/resilient-by-design-cube-cyber-illumio-article/ https://cubecyber.com/resilient-by-design-cube-cyber-illumio-article/#respond Sun, 23 Nov 2025 23:02:24 +0000 https://cubecyber.com/?p=4502

Summary

At a recent executive roundtable co-hosted by Cube Cyber and Illumio, security leaders examined a critical weakness exploited in nearly every modern breach: rapid lateral movement after initial compromise. Recent incidents highlight that even mature, well-tooled environments can be breached when identity gaps, flat network architectures, and unmanaged legacy systems enable attackers to escalate privileges and pivot across the environment.

The discussion broke down how post compromise activity unfolds in real world scenarios and explored practical controls that limit propagation, including Zero Trust Segmentation, tighter east west visibility, and containment aligned to critical asset pathways.

The takeaway was clear. Resilience is not about preventing every intrusion. It is about restricting lateral movement, reducing blast radius, and keeping core operations intact when a breach occurs.


The Modern Reality: Breach Inevitable, Spread Preventable 

The group began by confronting a sobering reality: breaches are no longer rare incidents, but an operational certainty. Modern attacks are designed for speed, scale, and automation, leaving security teams little time to react. Once an initial compromise occurs, lateral movement follows quickly, turning a single foothold into a full-scale incident. 

Examples such as the Ingram Micro breach illustrated this challenge vividly. Attackers exploited a VPN entry point, harvested credentials, scanned internal systems, and eventually exfiltrated data, and deployed ransomware. Each stage of that chain is familiar and preventable, but only when visibility and containment techniques have been built into designs, and not simply as afterthoughts. 

Lateral Movement: The Underrated Threat Vector 

Participants discussed how lateral movement has become a defining feature of modern cyberattacks. Techniques such as Remote Desktop Protocol (RDP) exploitation and Server Message Block (SMB) traversal continue to dominate post-compromise activity, leveraging so called “Living off the Land” techniques to avoid detection by traditional EDR solutions The problem isn’t simply that these techniques exist, it’s that many environments remain too flat, too open, and too trusting. 

Once an attacker breaches the perimeter, they often find minimal segmentation, limited firewall or flow logging, and partial visibility from traditional security tools like EDR or SIEM. The result is a porous environment where a single compromised system can become a launchpad for internal reconnaissance, credential harvesting, and lateral expansion. 

AI-driven malware has only amplified this problem. Campaigns such as Akira or Oyster demonstrate how quickly automation can scale a breach. The attackers’ ability to move through hybrid and multi-cloud environments outpaces the traditional incident response playbook. 

Resilient by Design: Breach Containment for the Modern Enterprise 

One of the strongest themes that emerged was the need to move beyond reactive detection. EDR and SIEM tools remain essential, but they are not enough to stop movement once the attacker is inside. Over-reliance on legacy macro-segmentation approaches also limits effectiveness against today’s threat environment. The conversation shifted toward containment by design, the idea that security architecture should assume compromise and be structured to contain it. 

Illumio’s breach containment model provided the framework for this discussion. By using strategic Zero Trust segmentation and intelligent labelling at a workload-level, organisations can ‘ringfence’ their critical assets, restrict unnecessary communication paths, and rapidly isolate threats without taking entire systems offline. Illumio’s platform and approach allows for rapid deployment of these containment strategies, allowing organisations to build resilience iteratively.  

This selective containment approach was seen as a critical evolution from the traditional “kill switch” response. Instead of shutting down entire networks, predefined incident response policies can be quickly deployed to quarantine only the affected systems, keeping business operations running while the threat is neutralised. 

The Role of Deep Visibility and IR Practice 

The executives agreed that resilience depends on one thing above all: understanding what normal looks like. Visibility across workloads, users, and traffic flows enables earlier detection and faster decisions. When teams know their environment intimately, abnormal behaviour stands out. 

But visibility alone isn’t enough, it must be paired with Incident Response (IR). The group emphasised that predefined incident response plans and tested containment procedures are the key to avoiding hesitation when a breach occurs. Preparedness transforms panic into process. 

Cube Cyber’s perspective reinforced this operational focus. The company’s incident readiness work with clients has shown that response speed and clarity depends on visibility, policy alignment, and the ability to act without fear of disrupting the business. 

Containment as Culture 

Perhaps the most forward-looking insight from the roundtable was that resilience is as much cultural as it is technical. Containment cannot sit as a one-off initiative or an emergency response protocol. It needs to be woven into everyday operations. That means refining access policies, integrating segmentation principles into new IT projects, and aligning security operations with broader business objectives so that containment becomes a default design choice rather than a reactive measure. 

Participants described this shift as moving from a defensive posture to a resilience mindset. The group noted that many organisations still rely heavily on compliance tick-boxes, assuming that meeting framework requirements equates to readiness. The discussion challenged that view. Compliance may be necessary, but it does not prepare an organisation for the speed and complexity of real-world lateral movement. A stronger focus on preparation for the inevitable and building a genuine containment culture emerged as a defining marker of resilience. 

Lessons to Take Forward 

The event closed with a series of practical takeaways that organisations can act on immediately using the Illumio platform: 

  • Map your environment: Understand dependencies and communication paths across all assets using the Illumio Map. What is normal? 
  • Manage your external attack surface: Leverage new tools like Illumio Insights to identify unprotected cloud-native assets, ensuring the organisation’s attack surface is understood. 
  • Define and test containment policies: Build muscle memory for rapid isolation during incidents. 
  • Adopt segmentation early: Limit exposure and control east-west movement before a breach. 
  • Refine continuously: Use visibility tools and post-incident reviews to strengthen defenses. 

The message was clear. Resilience is not achieved through tools alone, but through disciplined design and ongoing operational readiness. Many organisations understand the value of segmentation, yet the execution often falls behind due to complexity, legacy constraints, or uncertainty about where to start. The roundtable reinforced that platforms like Illumio can help simplify this journey, providing the visibility and structure needed to make segmentation practical and achievable as part of a broader Zero Trust approach. 

Next Steps 

The roundtable concluded with a shared recognition that breach containment is now a core requirement for every organisation. Building resilience requires visibility, preparation, and the ability to contain threats while maintaining business continuity. 

For organisations operating across both on premises and cloud native environments, now is the time to assess how well your architecture supports containment by design. If you would like guidance on strengthening visibility and building rapid response capability, our team can help. 

Learn how Cube Cyber and Illumio support organisations in building stronger containment strategies: Contact Us

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You Don’t Rise to the Level of Your Security Tools: You Fall to the Level of Your Incident Response Plan https://cubecyber.com/you-dont-rise-to-the-level-of-your-security-tools-you-fall-to-the-level-of-your-incident-response-plan/ https://cubecyber.com/you-dont-rise-to-the-level-of-your-security-tools-you-fall-to-the-level-of-your-incident-response-plan/#respond Fri, 08 Aug 2025 04:51:37 +0000 https://cubecyber.com/?p=4316 When security leaders discuss cyber maturity, the conversation often starts with tooling: SIEM, XDR, firewalls, automation platforms. But in real-world incidents, what gets tested isn’t your technology stack, it’s your ability to respond. Response isn’t a product you can buy off the shelf. It’s a capability you build, refine, and embed into your organisation.

The defining moments of a cyber incident are not measured by how many alerts were generated or how advanced your detections were. They are defined by what happens next. Who escalates? How quickly? Is the right person on-call? Is the scope understood? Is the communication plan clear?

In critical situations, performance depends on more than just having the right tools. What truly determines the outcome is how clearly your team can act, how fast they can escalate, and how effectively they can contain the threat. When pressure hits, teams don’t rise to the level of their technology. They fall to the level of their incident response plan.

The gap isn’t in the tooling. It’s in the operational readiness. And in cybersecurity, that’s where most of the real risk lives.

Common Incident Response Failures and How to Fix Them

Even well-resourced organisations can struggle to respond effectively if response readiness is not treated as a core capability. Detection may function as intended, but it is only the starting point. What follows determines whether a situation is contained quickly or escalates into a business-critical crisis.

Common breakdown points include:

  • Undefined ownership in the first 15 minutes. There is confusion around who takes the lead and how quickly decisions can be made.
  • Ambiguous escalation pathways. If a key individual is unavailable, it is unclear who steps in, leading to delays.
  • Fragmented visibility. Logs are siloed, alerts lack context, and investigations stall due to missing or inaccessible data.
  • Over-reliance on specific individuals. One or two people become critical dependencies, increasing operational risk.
  • Manual communications and reporting. Critical minutes are lost compiling stakeholder updates rather than executing the response.

These aren’t failures of technology. They’re the result of untested, underdeveloped incident response processes and a lack of operational readiness. In most environments, it’s the assumption that plans will hold under pressure that becomes the greatest vulnerability.

Response Isn’t a Product. It’s a Capability.

Building a capable response function requires more than drafting a plan. It involves embedding response into the day-to-day fabric of operations and maintaining it through regular validation.

Organisations with mature cybersecurity risk management approaches typically do the following:

  • Conduct structured response simulations, not just tabletop exercises
  • Define clear roles and thresholds for escalation
  • Test tooling in real-world conditions, not only during onboarding
  • Centralise telemetry and make it actionable in real time
  • Run formal post-incident reviews and adapt based on findings

This is where most teams fall short. They invest in tooling but don’t embed the response muscle to match. The result is a disconnect; visibility without action, alerts without ownership.

Five Tactical Questions to Assess Cybersecurity Readiness

If you’re unsure where to begin, here are five questions we ask when assessing an organisation’s readiness:

  1. If a ransomware alert were triggered right now, who would respond, and how quickly?
  2. Are your logs centralised, accessible, and useful during a live investigation?
  3. Can critical incidents be escalated after hours without confusion or delay?
  4. Do you have a consistent method for documenting incidents as they unfold?
  5. Have you recently reviewed a past incident to identify and resolve gaps in speed or clarity?

If any of these questions are difficult to answer confidently, it may be time to prioritise a response maturity review.

Why a Hybrid SOC is Essential to Modern MDR

Effective Managed Detection and Response (MDR) is about more than just identifying threats. It’s about responding quickly and decisively when incidents occur. A Hybrid SOC model plays a critical role in enabling that response.

By combining internal knowledge with external expertise, a hybrid approach empowers teams to act with greater speed, clarity, and confidence,  all while maintaining visibility and control.

This model doesn’t replace your internal capability. It strengthens it, extending your team with the right people, processes, and insights to ensure you’re ready when it matters most.

Test Your First 30 Minutes With Our Experts

When an incident strikes, you don’t need more alerts,  you need a trusted partner who knows how to respond. Cube Cyber delivers just that.

Cube Cyber serves as a trusted cybersecurity partner for organisations that want to strengthen their response capability without increasing internal complexity. Our co-managed Managed Detection and Response (MDR) service operates as an extension of your team, providing 24/7 visibility, expert-led triage, and real-time escalation from our Brisbane-based Security Operations Centre.

Book your MDR Readiness Assessment to identify hidden gaps and get expert, actionable recommendations tailored to your environment,  before the next breach puts your team to the test.

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Is Your Business Ready for 24/7 Threats? A Quick-Check Guide to Hybrid SOC Readiness https://cubecyber.com/guide-to-hybrid-soc-readiness/ https://cubecyber.com/guide-to-hybrid-soc-readiness/#respond Fri, 30 May 2025 06:05:45 +0000 https://cubecyber.com/?p=4301 For many organisations, the question is no longer if a cyber threat will strike, but when, how frequently, and how prepared you’ll be when it does.

Today’s threat landscape operates around the clock. Attackers don’t work office hours, and neither do the threats they unleash. From ransomware to data exfiltration, organisations are under pressure to detect, respond to, and recover from incidents in real time. 

The challenge? Many businesses still rely on fragmented security controls, under-resourced teams, and monitoring models that weren’t designed to operate 24/7. That’s where the concept of a Hybrid Security Operations Centre (SOC) comes in, offering a practical, scalable path to always-on threat visibility that leverages external expertise while retaining complete control.

This blog offers a quick technical check to help you assess whether your business is truly equipped for continuous protection and where a Hybrid SOC model could step in and help strengthen your posture.

The Readiness Test: Are You Covered?

Use the checkpoints below to assess how prepared your organisation is for today’s constant threat landscape. If any of these areas feel uncertain or underdeveloped, it may be time to explore how a Hybrid SOC can help strengthen your overall posture.

  1. Do you have consistent, real-time visibility into threats 24/7?
    Cyber threats often strike outside core business hours. If your environment isn’t monitored continuously (including nights, weekends, and public holidays) you may be exposed when coverage is needed most. Around-the-clock visibility is now a baseline requirement for reducing dwell time and containing risk.
  2. Are you comfortable with how incidents are triaged and escalated?
    Alert fatigue is a growing challenge. Without structured triage processes and clearly defined escalation paths, it’s easy for high-priority issues to be missed or delayed. A well-supported response function of managed detection and response brings clarity, speed, and confidence to incident handling, especially when workloads are high.
  3. Is threat intelligence part of your day-to-day decision-making?
    Threat actors are constantly evolving their tactics. Relying on static or surface-level insights can leave critical blind spots. Real-time threat intelligence, tailored to your environment and industry, enhances detection and supports a more proactive defence.
  4. Do you feel confident meeting compliance and reporting needs?
    Regulatory frameworks like Essential Eight and ISO 27001 require demonstrable control over logging, response, and reporting. If your logs are fragmented or reports are manually compiled, you may struggle to maintain audit readiness. Centralised, structured reporting builds trust and reduces audit fatigue.
  5. Have you recently tested your team’s incident response strategy?
    Even the best response plans need validation. Regular testing, from tabletop exercises to technical simulations, ensures your processes work in practice, not just on paper. It also helps identify gaps and reinforce roles before a real incident occurs.

Why 24/7 Readiness Requires a Hybrid Approach

Even organisations with strong internal IT teams struggle to maintain continuous vigilance. Hiring and retaining security talent is difficult. Building a SOC from scratch is costly and resource-intensive and fully outsourcing often creates a disconnect between your business and your security posture.

A Hybrid SOC offers a more balanced model, one that combines:

  • Around-the-clock monitoring by a dedicated team of trusted analysts
  • Co-managed visibility, keeping your team in the loop
  • Automated response frameworks aligned and tailored to your environment
  • Threat intelligence integration from trusted global and local sources
  • Compliance-ready reporting for audit confidence.

A hybrid SOC approach isn’t outsourcing, It’s about extending your team with the support and tooling required to mature your posture, without losing control.

What a Hybrid SOC Looks Like in Practice

Technically, a Hybrid SOC operates as an extension of your internal team. It integrates with your environment via SIEM or XDR tooling and provides full-spectrum support including:

  • Log aggregation and analysis
  • Real-time threat detection and triage
  • Defined escalation procedures
  • Threat intelligence correlation
  • Incident response playbook execution
  • Monthly reporting and dashboarding
  • Regular review and improvement loops

This model ensures you’re not just catching threats  but learning from them, adapting, and continuously strengthening your cyber defence solutions.

Ready to Benchmark Your Security Maturity?

If you’re unsure how your business would respond to a middle of the night breach, it’s time to check. Not with a spreadsheet, but with a structured, expert led assessment.

Cube Cyber is your trusted Australian cybersecurity partner, delivering enterprise grade protection through a locally operated, expert led Hybrid SOC. Our co-managed model provides 24/7 visibility, real time incident response, and high touch advisory, run entirely from our sovereign facility in Brisbane by local analysts who understand your environment.

At the core of our operations is Tesseract, a proprietary in house platform that brings together advanced threat intelligence, automation, and incident response, giving you tailored, scalable protection that scales with your business. 

Book your Security Assessment with our trusted local SOC experts today and evaluate your current threat readiness and identify practical areas for improvement.

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Beyond the Alert: Why Co-Managed Security is the Future of Cyber Defence https://cubecyber.com/beyond-the-alert-why-co-managed-security-is-the-future-of-cyber-defence/ https://cubecyber.com/beyond-the-alert-why-co-managed-security-is-the-future-of-cyber-defence/#respond Fri, 30 May 2025 06:02:19 +0000 https://cubecyber.com/?p=4308 The cybersecurity landscape is shifting rapidly and without pause. For mid-sized organisations, this means more pressure, more complexity, and more responsibility than ever before. Cyber threats are not just increasing in volume; they are becoming more targeted, sophisticated, and capable of bypassing even the most well-intentioned in-house defences.

Yet despite this reality, many businesses are still trying to carry the entire weight of cyber defence solutions internally, often with lean IT teams, limited budgets, and overworked security leads. It is a model that no longer scales. And increasingly, it is a model that introduces more risk than it removes.

That is where co-managed security, particularly through a Hybrid Security Operations Centre (SOC), emerges not just as a workaround but as a smarter, future ready approach to protecting your organisation.

The Limits of Traditional Security Models

Historically, organisations have faced a binary choice: either build an in-house SOC or outsource security entirely to a Managed Security Services Provider (MSSP). Both approaches come with trade-offs.

In-house teams offer control and context but often lack the scale, tooling, or around the clock coverage needed to keep pace with today’s threat landscape. Outsourced providers, while offering coverage and scale, may operate with limited visibility into your environment and without the high-touch collaboration your business needs.

This either scenario often leaves mid-sized organisations stuck, big enough to need robust security, but without the budget or appetite to go all in on a fully staffed SOC or a third party.

Co-Managed Security: A Middle Path with Maximum Impact

A co-managed model breaks this binary thinking. It enables your internal team to retain control and visibility while extending your capacity, capability, and coverage with expert external support for managed detection and response.

In practical terms, this means your organisation can leverage a Hybrid SOC model that operates in tandem with your internal resources. You gain access to a fully staffed team of security analysts, real time advanced threat detection, advanced tooling, and a structured response framework, all while staying involved and informed.

The result is that your team can focus on high priority IT initiatives, strategic planning, and decision making, rather than drowning in alerts or scrambling during cyber defence incidents.

Key Benefits of a Co-Managed SOC Approach

  1. Around the Clock ‘ Active Monitoring and Incident Response’ Without the Overhead: Building a team to monitor threats 24/7 is not just expensive, it is also difficult to retain talent in such a competitive space. A Hybrid SOC gives you constant coverage from experienced analysts, often for a fraction of the cost of what it would cost to build and maintain the capability-in house. 
  2. Greater Control, Shared Responsibility: Unlike full outsourcing, co-managed models allow you to stay in the loop. You retain visibility into incidents, have input into escalation paths, and can align operations with internal policies and risk appetite.
  3. Improved Incident Response Times: With a Hybrid SOC continuously monitoring your environment, threat detection and triage happens in real time. This reduces dwell time and minimises potential damage from breaches or misconfigurations.
  4. Enhanced Compliance and Reporting: For many industries, regulatory compliance is no longer optional. Co-managed security offers structured processes and audit ready reporting to support compliance with frameworks like Essential Eight, ISO 27001, or industry specific mandates.
  5. Reduced Third-Party Risk Through ISO 27001 Certified Partnerships: Partnering with an ISO 27001 certified provider gives you confidence that security controls are comprehensive, auditable, and aligned with global standards; reducing risk, simplifying compliance, and strengthening your overall posture.
  6. Security That Scales with You: As your business evolves, your security needs shift. A co-managed SOC scales alongside your operations, offering flexibility to grow without rearchitecting your entire security model.

Why Cube Cyber

Cube Cyber is your trusted Australian cybersecurity partner, delivering enterprise grade protection through a locally operated, expert led Hybrid SOC.

Built for organisations operating in regulated or high risk sectors, our co-managed model combines 24/7 monitoring, real time incident response, and high touch advisory, delivered entirely from our sovereign facility in Brisbane.

We don’t outsource. Our SOC is staffed by local analysts and engineers who work directly with your systems, policies, and people. We know your environment, which means faster, more accurate response and a more collaborative security partnership.

With a focus on practical, scalable protection, our SOC is built on industry leading security technologies, all integrated through Tesseract, our proprietary in house platform. Developed locally by our team, Tesseract brings together threat intelligence, automation, and incident response to deliver tailored protection that evolves with your organisation.

Book your Security Assessment with our Local SOC experts today.

A one hour session designed to evaluate your current threat readiness and uncover practical ways to strengthen your security posture.

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Cube Cyber Partners with Netskope, Expands Local SOC Capabilities to Strengthen Cybersecurity Across Australia https://cubecyber.com/cube-cyber-partners-with-netskope-expands-local-soc-capabilities-to-strengthen-cybersecurity-across-australia/ https://cubecyber.com/cube-cyber-partners-with-netskope-expands-local-soc-capabilities-to-strengthen-cybersecurity-across-australia/#respond Fri, 03 Jan 2025 05:50:08 +0000 https://cubecyber.com/?p=4273

Cube Cyber, a trusted Australian cyber security provider, has today announced an expansion of its partnership with Netskope, the leader in Secure Access Service Edge (SASE), with the appointment to Netskope’s Managed Service Provider (MSP) Program. 

This appointment underscores Cube Cyber’s unwavering commitment to elevating cybersecurity capabilities across Australia, empowering organisations to tackle today’s complex security landscape. This strategic move is a testament to the company’s mission to deliver best-in-class security outcomes that not only safeguard but also future-proof Australian businesses.

In line with this mission, Cube Cyber has made a significant investment in a Security Operations Centre (SOC) based in Brisbane. This 24/7 SOC strengthens Cube Cyber’s ability to monitor, detect, and respond to cyber threats in real-time, ensuring businesses across Australia benefit from continuous, vigilant protection. Powered by the Netskope One platform, which integrates seamlessly within the comprehensive SOC infrastructure, Cube Cyber offers truly unified, end-to-end security across cloud, network, and endpoint environments. Taking a holistic approach to cybersecurity, Cube Cyber is well positioned to deliver enhanced resilience and protection, positioning Australian enterprises at the forefront of cyber defence.

“We are excited to strengthen our offering by combining the power of the Netskope One platform with our locally operated 24×7 SOC,” said Andrew O’Shea, Co-Founder at Cube Cyber. “This investment ensures we can provide clients with real-time threat detection, faster response times, and a holistic security framework that meets the needs of today’s complex security environment.”

“With Cube Cyber’s extensive expertise in cyber and network security, combined with the power of the Netskope One platform, Australian businesses are gaining an exceptional ally in safeguarding their critical assets,” said Tony Burnside, Senior Vice President and Head of APJ at Netskope. “We’re thrilled to welcome Cube Cyber into our MSP partner ecosystem, and we’re deeply proud of the critical partnerships such as this one, that serves to empower organisations to protect their data, mitigate risks, and confidently achieve their cloud and security transformation objectives.”

This appointment will see Cube Cyber deliver best-in-class integrated security solutions, including secure cloud access, data loss prevention, and threat intelligence, underpinned by the added assurance of continuous, locally managed SOC support.  

This partnership reflects Cube Cyber’s deep commitment to reinforcing the cybersecurity landscape for Australian organisations, providing end-to-end visibility and control across cloud, network, and endpoint environments. As these two industry leaders work in unison, Australian enterprises can expect a heightened level of resilience and confidence, ensuring their complex security needs are met today and into the future.

About Cube Cyber

Cube Cyber is a Brisbane-based cybersecurity provider committed to helping Australian businesses navigate the evolving digital landscape. Offering a comprehensive suite of security services—including cloud security, threat detection, incident response, and 24×7 monitoring—Cube Cyber empowers organisations to stay protected against emerging threats. With a locally operated Security Operations Centre (SOC) and strategic partnerships with industry leaders like Netskope, SentinelOne, Illumio and Tenable, Cube Cyber delivers tailored, end-to-end security solutions designed to meet the unique needs of businesses across Australia.

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Best Practices for Vulnerability Management https://cubecyber.com/best-practices-for-vulnerability-management/ https://cubecyber.com/best-practices-for-vulnerability-management/#respond Wed, 31 Jan 2024 01:24:38 +0000 https://cubecyber.com/?p=4103 What’s the best practice when it comes to finding and managing Cybersecurity Vulnerabilities in my Network? One of our most frequent conversations with new clients. 

Identifying cybersecurity vulnerabilities in your network is a crucial step in securing your digital assets. While a one-time vulnerability scan is beneficial, it’s crucial to avoid the misconception that a single scan ensures network security. 

With the increasing frequency and complexity of cyber threats, long-term cybersecurity requires ongoing efforts. Regular, full scans of your entire environment are essential. 

We advocate for a proactive approach, recommending the scheduling of full vulnerability scans at least once a month or following any significant ICT changes. Thanks to modern vulnerability scanning tools, these scans can be integrated into your routine outside of business hours, minimising disruptions to operations and staff. 

Nurturing a culture of vigilance

Cybersecurity is an ongoing process, and staying vigilant is essential. Regular vulnerability management brings numerous benefits: 

Continuous Adaptation to Threats 
The cybersecurity landscape is dynamic, with new vulnerabilities emerging regularly. An ongoing scanning service ensures that your organisation stays updated on the latest threats.  

Adapting to System Changes 
Networks are not static; evolving with changes in software, hardware, and configurations. Continuous vulnerability scans help identify threats caused by system changes, updates, or new installations.  

Timely Threat Detection 
Cyber attackers are relentless in developing new methods and exploiting vulnerabilities. Through regular scanning, your organisation can quickly find and address emerging threats before they have a chance to be exploited. 

Compliance 
Many industries and regulatory frameworks require regular vulnerability assessments. Engaging in an ongoing scanning service not only ensures compliance but also mitigates potential legal or regulatory issues. 

Prioritisation of Remediation 
Regular scans provide a prioritised list of vulnerabilities based on severity. This allows your IT and security teams to focus on addressing the most critical issues first, thereby enhancing the overall security posture of your organisation. 

Risk Management 
At its core, cybersecurity is about proactive risk management. Ongoing vulnerability scanning allows you to proactively manage and mitigate risks by identifying and addressing potential weaknesses before they can be exploited. 

Incident Prevention 
Identifying and addressing vulnerabilities proactively becomes a powerful tool in preventing security incidents and data breaches. Ongoing scanning ensures that your organisation stays ahead of potential threats and take preventative measures.

Security Hygiene 
Much like personal hygiene is essential for maintaining health, security hygiene is crucial for the health of your IT infrastructure. Regular vulnerability scans contribute to good security hygiene by keeping your systems and software up-to-date and secure. 

Cost-Effective 
Regular vulnerability scanning proves to be a cost-effective when compared to dealing with the aftermath of a security breach. The average cost of a data breach is $6.77 million, significantly exceeding the expense of implementing preventive measures through continuous scanning. 

Security Culture 
Establishing an ongoing vulnerability scanning service within your organisation fosters a culture of security. It emphasises the importance of proactive security measures and encourages a mindset of continuous improvement. 

Demonstrates Due Diligence 
Regular vulnerability scanning is a demonstration to stakeholders, customers, and partners that your organisation takes cybersecurity seriously. It shows that active steps are being taken to secure systems and protect sensitive information.

A proactive approach to Cybersecurity

Identifying and managing cybersecurity vulnerabilities requires a strategic blend of proactive measures and regular assessments.  

By partnering with Cube Cyber, monthly scans are effortlessly managed, sparing your valuable time. We can provide a fully Managed Vulnerability Service for your organisation, using market leading solutions from vendors, including Tenable. While we suggest monthly scanning, we understand flexibility is key. Adjust the frequency to suit your needs. Our monthly reports, featuring executive summaries in an easy-to-understand format, zero in on key risks and provide mitigation strategies tailored to your organisation.  

Our expertise takes the lead, ensuring your organisation stays ahead of potential threats, strengthening your security in the background, while you can focus on more strategic projects. 

If you would like more information on how an expert team like Cube Cyber can put Vulnerability Best Practices in place for you, contact us today. 

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Outsmart Phishing Attacks – Cube Cyber’s Guide for Small and Medium Enterprises https://cubecyber.com/outsmart-phishing-attacks-cube-cybers-guide-for-small-and-medium-enterprises/ https://cubecyber.com/outsmart-phishing-attacks-cube-cybers-guide-for-small-and-medium-enterprises/#respond Tue, 12 Dec 2023 05:33:24 +0000 https://cubecyber.com/?p=4006 In 2023, the Australian Signals Decorate responded to over 1,100 cyber security incidents from Australian entities, with 17% of these reports attributed to phishing. Recognising the unique challenges faced by SMEs, Cube Cyber has developed a strategic approach that combines education, advanced security solutions, and the power of Cisco Umbrella to protect organisations from phishing attacks. 

1. The SME Cybersecurity Imperative

SMEs may perceive themselves as less vulnerable, but the reality is that phishing attacks can have a severe impact. Phishing attacks are generally the first step by an attacker in compromising a business email account that ultimately results in financial crimes such as invoice fraud. 

Did you know? At the lower end of the scale, the cost of a cyber security breach on a medium enterprise is $97,200. Cube Cyber believes in proactive measures to safeguard businesses of all sizes. Here are essential steps for SMEs to protect themselves: 

Two-Factor Authentication (2FA) 

Implementing 2FA is a crucial step in stopping phishing attacks in their tracks. Cube Cyber advocates for this added layer of protection, and it is a “must have” when accessing internet facing systems. It acts as a formidable barrier against unauthorised access. 

Employee Education 

Educating staff members on cybersecurity is paramount. Cube Cyber understands that an informed workforce is less susceptible to phishing attempts. By imparting knowledge about preventive measures, employees can actively contribute to the organisation’s cybersecurity defences. 

Password Hygiene 

ID Support NSW, a state government agency dedicated to helping victims of identity theft and hacking, underscores the critical importance for businesses to elevate their cybersecurity measures. This involves the mandate for strong passwords. Cube Cyber aligns with this recommendation and places a strong emphasis on the significance of robust password practices. 

Cube Cyber advocates not only for the strength of passwords but also for the regular rotation of these credentials. The practice of using unique passwords for various functions adds an extra layer of security, significantly reducing the risk of unauthorised access resulting from compromised credentials.

Investing in Comprehensive Security Software 

Even without clicking on a malicious email or file, vulnerabilities exist. Take, for example, common email services like Outlook or Gmail. Enabling the option to automatically download pictures might seem harmless, but it can pose a significant risk. Cube Cyber recommends investing in a complete security software system. This includes solutions like Cisco Umbrella, which stands at the forefront of Cube Cyber’s defence strategy, offering protection against phishing emails and malicious attachments. 

Regular Data Backups 

Maintaining regular backups of company data is a fundamental aspect of Cube Cyber’s approach. In the unfortunate event of a phishing attack, having backups ensures that critical information can be recovered, minimising the impact on business operations. 

2. Cube Cyber’s Must-Have Solution for SMEs

Small and medium-sized enterprises often underestimate the need for cybersecurity until it’s too late. Cube Cyber, however, stands out by encouraging and delivering a proactive approach.  

Cube Cyber’s MDR Service (Manage, Detect & Respond) 

We go beyond a one-size-fits-all approach and offer cost-effective, advanced security solutions tailored specifically to the requirements of small and medium businesses. With our MDR service, we ensure comprehensive protection that aligns seamlessly with SME operations, offering strong defences against cyber threats.  

Continuous Monitoring and Expert Analysis

Leveraging a combination of expert skills and automation, we ensure continuous monitoring of your entire IT environment 24/7. Our team supplies regular reports and analyses of security incidents, offering actionable insights to drive continual improvement across your IT operations. 

Local Expertise and Australian Team

Cube Cyber’s team is locally based and understands Australian businesses and challenges deeply. Our cybersecurity analysts and consultants bring decades of experience in security, supplying valuable and accessible resources to our clients. 

Flexible and Budget-Friendly Approach

Cube Cyber adopts a menu-style, a-la-carte approach to services. You only pay for what you need, allowing flexibility around budgets, existing capabilities, and risk appetite. 

First Line of Defence: Cisco Umbrella Integration

Cube Cyber integrates Cisco Umbrella as a proactive and vigilant guardian, positioning it as one of the first lines of defence against phishing attacks. With DNS-layer security and real-time threat intelligence, Cisco Umbrella detects and neutralises potential threats right from the start, ensuring a robust and coordinated response to emerging threats. 

Email Security with Advanced Malware Protection

Cube Cyber enhances email security by integrating Email Security with Advanced Endpoint Protection, providing a formidable defence against spam, phishing emails, and malicious attachments. This proactive measure ensures that your email communications stay secure and free from potential threats. 

Is your business ready to outsmart phishing attacks? Our mission at Cube Cyber is to support your business in preventing, detecting, and responding to any kind of cyber threat. 

Contact us to get started protecting your business. 

Book your free Cyber Security consultation today and let Cube Cyber guide you towards a safer digital future. 

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5 Ways Cisco Umbrella Strengthens Our MDR Service https://cubecyber.com/5-ways-cisco-umbrella-strengthens-our-mdr-service/ https://cubecyber.com/5-ways-cisco-umbrella-strengthens-our-mdr-service/#respond Wed, 29 Nov 2023 06:15:19 +0000 https://cubecyber.com/?p=3955 We know too well in today’s digital age; the safeguarding of your organisation’s digital assets is important. However, you can’t prevent what you can’t see.  

Our Managed Detection and Response (MDR) service is crafted to elevate advanced threat detection, investigation, and response capabilities, augmenting internal security measures.  

Cisco Umbrella takes centre stage in fortifying our defence strategy. 

At the heart of our defence strategy is Cisco Umbrella. It’s not just another tool; it’s a comprehensive shield to prevent ransomware, malware, phishing, and other cyber threats. It bridges visibility gaps, takes charge, enforces consistent rules, and alleviates the strain on security resources. 

We sat down with Andrew O’Shea, Principal Consultant at Cube Cyber to talk about the developments in the Cisco Umbrella technology and how it feeds into the greater resilience in the overall security service offer of their MDR.  

Here are five pivotal ways Cisco Umbrella empowers our MDR service: 

1. DNS-Layer Security

Using DNS, Cisco Umbrella stops malware in its tracks and prevents infected machines from connecting with attackers when connected to your network or working remotely. Adding an extra layer of defence, Cisco Umbrella routes risky domain requests to a selective proxy for URL and file inspection. This protects critical infrastructure without causing delays or performance issues. Additionally, Cisco Umbrella offers app discovery and blocking, providing visibility into cloud apps used across your organisation. Allowing you to find potential risks and effortlessly block applications. 

2. Security Service Edge (SSE)

As remote work becomes more common, Cisco Umbrella is a gateway to Secure Access Service Edge (SASE), bringing a host of benefits. With Cisco Umbrella, you can: 

  • Bring access closer to users and the cloud edge, enhancing efficiency and reducing downtime. 
  • Enjoy the ease of security in a single cloud solution and framework, streamlining your cybersecurity infrastructure. 
  • Leverage a trusted as-a-service model for enhanced efficiency in managing security protocols. 
  • Streamline policy enforcement and deployment, making it straightforward to manage and adapt to changing security needs. 
  • Ensure 24/7 fast, secure internet, and cloud app access, supplying a seamless and protected digital experience for users. 

3. Anytime, Anywhere Protection

Tackling the complexities of varied user locations and device usage, Cisco Umbrella provides visibility, regulates app usage, prevents data loss, and ensures swift and secure internet access. With risks such as phishing and malware, it safeguards remote workers, fortifies branch offices, and manages cloud app usage seamlessly, without the need for extra hardware. 

4. Real-Time Threat Detection/Prevention

Cube Cyber amplifies its Managed Detection and Response capabilities through the integration of Cisco Umbrella, creating a formidable defence against evolving threats. 

Swift Identification and Blocking: Thanks to Cisco Umbrella, Cube Cyber can swiftly spot and block threats in real-time. For example, picture a scenario where a user accidentally visits a malicious website. Cisco Umbrella, armed with its DNS-layer security, catches the threat right at the first interaction, stopping the user from stepping into a potentially harmful situation. 

Halting Phishing Attempts: In another situation, if a user inadvertently clicks on a phishing link, Cisco Umbrella’s real-time threat intelligence kicks in. It identifies the malicious activity and takes quick action, shielding users from falling for phishing attempts. 

Preventing Malware Infiltration: When an employee downloads a file carrying malware, Cisco Umbrella’s selective proxy and real-time file inspection jump into action. They scrutinise the file, uncover malicious content, and prevent the malware from sneaking into the network. 

With Umbrella in play, organisations experience a 45% drop in threats and an impressive 83% faster resolution of threats. 

5. First Point of Action in Incident Response

Cube Cyber strategically positions Cisco Umbrella as one of the first lines of defence when a business faces compromise. The reason behind this strategic decision is rooted in Cisco Umbrella’s widely recognised reputation as a top-notch product in its class. 

Proactive Threat Mitigation: If a site is compromised, Cisco Umbrella acts as a vigilant guardian. Using its DNS-layer security and real-time threat intelligence, it detects and neutralises potential threats right from the start. 

Rapid Response to Emerging Threats: Cube Cyber counts on Cisco Umbrella to stay ahead of new threats, ensuring our initial response is armed with the latest threat intelligence and robust security measures. 

Reputation for Effectiveness: Opting for Cisco Umbrella as a first line of defence isn’t just a strategy; it’s a commitment to the best in the industry. The proof is in the numbers – over 26,000 companies trust Umbrella for robust threat protection. 

Cube Cyber’s MDR Service

Synergies with MDR Offerings: Cisco Umbrella integrates seamlessly with Cube Cyber’s MDR service, enhancing threat detection and response. For instance, Umbrella’s DNS-layer security complements Cube Cyber’s monitoring, creating a strong defence. 

Unified Threat Intelligence: Integrating Cisco Umbrella establishes a unified threat intelligence framework at Cube Cyber. This blends Umbrella’s insights with Cube Cyber’s existing threat intelligence, creating a more robust detection and response system. 

Synchronised Incident Response: In a security incident, Cube Cyber’s MDR service taps into Cisco Umbrella’s synchronised response. Threat indicators go straight to Cube Cyber’s team for a quick and coordinated response. 

Cube Cyber’s MDR service is your go-to for top-notch cybersecurity. We keep things flexible with per-user monthly billing, tailor-made reports, and round-the-clock monitoring. What sets us apart? Our commitment to making cybersecurity comprehensive, easy to access, and all about you. We’re not just a service; we’re your dedicated partner in keeping your digital world secure and stress-free. 

Our mission is to support your business in preventing, detecting, and responding to any kind of cyber threat.

Contact us to get started protecting your business. 

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How Can SMEs Tackle Escalating Security Challenges? 5 Minutes with Andrew O’Shea https://cubecyber.com/how-can-smes-tackle-escalating-security-challenges-5-minutes-with-andrew-oshea/ Thu, 26 Oct 2023 02:02:22 +0000 https://cubecyber.com/?p=3884 SMEs face a host of security challenges. They lack the resources and scale of large enterprises, meaning that within the skills-constrained environment in Australia, it’s challenging to find and hire the right talent. 

With limited budgets, a lack of expertise, inadequate security tools and a lack of training, cybercriminals are increasingly targeting SMEs as “easy targets.” 

Andrew O’Shea, Principal Consultant Cube Cyber, explains why managed services are the answer and how what is traditionally seen as an enterprise solution can become compelling to small businesses and the mid-market. 

At a high level, what’s your take on Managed Detection and Response? What do people need to know about it, and what is the Cube Cyber’s spin on it?

Managed Detection and Response – MDR – is a cybersecurity service that provides organisations with proactive threat monitoring, detection, and response capabilities. MDR services are designed to help organisations detect and mitigate cyber threats and security incidents more effectively by outsourcing these functions to specialised security experts. 

It features several components melded together and then used to deliver a robust security outcome for a customer. What we do, which is a little different than everybody else, is that we’ve geared our solution towards smaller and mid-market customers. We do a lot of automation so that we can deliver a complete MDR solution at scale, and in a way that’s affordable for this kind of customer. 

What do midmarket customers struggle with, beyond costs, when it comes to cyber security?

Instead of these organisations hiring a dedicated security person who will effectively only work 40 hours a week, they can engage us for a full MDR service, usually for less than the cost of a full-time employee. One of the biggest challenges for these organisations is the lack of capacity within their teams. They don’t know what they don’t know because they simply haven’t got the expertise, and so it becomes something valuable that we offer them by partnering with them so closely. 

We hold monthly service delivery meetings with our customers where we detail their vulnerabilities; incidents prevented, and the overall cybersecurity posture of the organisation. It’s that in-depth insight into the environment on an ongoing basis that’s usually difficult for smaller and midmarket companies to attain, so they’re essentially getting enterprise-class features through our MDR service. 

This is where MDR services are extremely beneficial for organisations that lack the in-house expertise and resources to effectively monitor and respond to cybersecurity threats. 

What are mid-tier organisations doing about security now, if they can’t afford dedicated staff and don’t have managed services?

They’re carrying the risk in most cases. What we offer that really helps the customer is guidance on articulating what the risk looks like to the business. We help the customer audit their environment and understand where their investments have been so far, what infrastructure and processes they currently have, and how they can be reused to mitigate the risk. 

Most small businesses and mid-tier organisations have some elements of security in their environments, and one of the reasons we have a very high customer retention rate is that we don’t sell them things they don’t need. What works in this space is having a hybrid and adaptable model, where we work with the customer and their existing resources and help them fill the gaps. That allows them to extract maximum bang for their buck. 

To what extent are these mid-tier customers targets?

Just last week, a customer asked, “Why do we need to spend this money? We wouldn’t be a big target to anybody.” That’s a dangerous mindset, and they couldn’t be more wrong because smaller organisations are now the biggest target. Criminals know large enterprise customers have significant cyber infrastructure protection and resources that they need to overcome. 

Enterprises generally have the best cybersecurity protection, whereas hackers and malicious actors know that a small SME has budget, infrastructure, and skills constraints, which makes them easy targets. 

With that being said, smaller organisations are now realising that, yes, they are game for a lot of these kinds of malicious actors. They are looking for solutions to help them address that problem. 

Where do you think the heightened security awareness among SMEs is coming from?

It’s two-pronged. The number of cybersecurity breaches getting airtime is undoubtedly helping people learn about the challenges. In addition to that, the introduction of the mandatory data breach notification guidelines means that we have far more information that is relevant to an Australian audience regarding the extent of the threats and how they’re affecting local businesses. For example, we now have data showing that health care is the number one priority and financial organisations are number two. 

Find out more about Cube Cyber’s MDR solution.

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